Find answers to common questions or reach out to our support team.
Which products does Elfaham offer?
We offer specialized Windows apps: ElFaham Gym Management, ElFaham Cafe System, Elfaham Clinic System, Elfaham Lawyers ERP, and Elfaham Business Suite - each bilingual (Arabic/English) and built for daily operations.
How do I install an Elfaham app?
Download the installer from our downloads page for the product you purchased or trialled, run the setup wizard, and follow the on-screen steps. Support can walk you through first launch if needed.
What payment methods do you accept?
We publish active payment methods on the Payment Methods page - typically bank transfer and local wallets. Each payment is verified before your subscription or license is activated.
Can I try the software before purchasing?
Yes. Submit a trial request for the product that matches your business (gym, cafe, clinic, lawyers, or business suite). Our team reviews requests and shares trial access once approved.
How do I get technical support?
Open a ticket on the support page, email support@elfaham-solutions.com, or message us on WhatsApp. Active subscribers get priority handling.
Is there multi-language support?
Yes. All current products ship with Arabic and English interfaces and RTL/LTR layout switching.
Submit a Support Ticket
Log in to submit a support ticket and our team will get back to you.
